At the moment, staff members who are not the account owner, do not have access to log into the service to accept or deny appointment requests that have been made. Only the account owner has the ability to log into the account. As such, staff members receive text messages when an appointment has been accepted and added to their calendar. Staff members will also receive text messages when an appointment that is on their calendar is changed, or is removed from their calendar. The account owner can receive a text message that an appointment request has been made so that they can log into the service and accept the request.
We have received feedback that our online scheduling software would work better if the individual staff members had the ability to manage their own schedules and appointments directly. We've heard you and will have some new features around this out soon.
So Stay tuned!